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SHIPPING / FAQ

Shipping Policy
  • Orders are shipped on business days only (Monday-Friday) 

  • Orders will be processed and shipped once credit card authorization is received. For more information about payment options, check the payment methods page.

  • Note that during festive period, please allow more time for delivery. We do apologize for the inconvenience caused.

  • No returns, no cancellations.

  • Orders are sent by Colissimo.

  • Cost may change depending size and weight of the order.

  • Delivery time :

    • Switzerland : 3 days​

    • France : 3 days

    • Europe : 4-7 days

    • World : 6-10 days

FAQ

  1.  How long will it take to receive my product once I have ordered ?

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Once credit card authorization is received :

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EU : In about 4-7 business days.

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America-Asia-Africa :  In about 6-10 business days.

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  2.  Can I cancel my order?

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Once the payment has been made, there is no returns or cancellations.

 

 

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  3.  How do I make a claim on my product ?

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Please submit your claim to: info@scarbody.net, or through our contact form.

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  4.  How much does it cost to send an order to my country?

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Here is an average price list for international shipping. Different cost may appear depending size and weight of the order :

 

Switzerland - France : 7 Euro

EU : 17 Euro

World : 20 Euro

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